Shipping policy
How many days does it take for an order to be shipped?
On business days, it ships on the same day! But please note, after 8:00 PM, we head home, so keep that in mind. However, please be aware that we rely on couriers, and delays can occur that are beyond our control.
* During holidays and busy periods such as Black Friday, Christmas etc, we may deliver a bit later, so please keep that in mind or ask us before ordering via hello[@]pleinpublique.com.
NETHERLANDS//
Yes, very important; how do I receive my package as quickly and silently as possible? Simple. Normal parcels within the Netherlands are sent with PostNL, letterbox parcels with DHL. The package is offered once. If you have the package delivered to your home (or work) and you are not present; you will receive an e-mail with information about your package. If the package is delivered to a collection point, it will be kept there for you for 1 week. If it is not collected within that time, it will be returned to PLEIN PUBLIQUE. But you don't want that, so keep an eye on the calendar!
BELGIUM//
Yes, also important, we have thought of our Flemish friends as well ;-). Packages with destination Belgium are sent with DHL or PostNL; you can choose yourself in the check-out. The package can be delivered to a home address or the address of a company - Amai! Very convenient! The parcel is offered once. If you are not at home, you will receive an e-mail notification with the package information.
How much do returns cost?
For NL, BE, AT and DE returns are free unless we have marketed the item as a sale item during a campaign. But we have made a list for you down below :-).
THE NETHERLANDS, BELGIUM AND GERMANY //
|
Country |
Shipment costs |
Free when above |
Return costs |
Shippingdays |
|
The Netherlands PostNL Pick-up point 🌳 |
€4,95 |
€60 |
Free* |
1-3 |
|
The Netherlands home address |
€5,95 |
€60 |
Free* |
1-3 |
|
Belgium |
€5,95 |
€60 |
Free* |
1-4 |
|
Germany |
€5,95 |
€60 |
Free* |
1-5 |
|
Austria |
€5,95 |
€60 |
Free* |
1-5 |
*Because sustainability is of paramount importance at PLEIN PUBLIQUE, a contribution of € 5.95 in return and processing costs will be charged when returning discounted items. We charge this per return shipment, not per item of course.
OTHER COUNTRIES //
|
Country |
Shipment costs |
Free when above |
Return costs |
Shippingdays |
|
Denmark |
€9.99 |
€150 |
€14,95** |
3-5 |
|
France |
€ 5,95 |
€ 100 |
€14,95** |
1-5 |
|
Greece |
€ 19.99 |
€ 150 |
€14,95** |
3-5 |
|
Ireland |
€ 14.99 |
€ 150 |
€14,95** |
3-5 |
|
Italy |
€ 9.99 |
€ 150 |
€14,95** |
3-5 |
|
Luxembourg |
€ 7.99 |
€ 150 |
€14,95** |
2-4 |
|
Poland |
€ 9.99 |
€ 150 |
€14,95** |
3-5 |
|
Portugal |
€ 9.99 |
€ 150 |
€14,95** |
3-5 |
|
Spain |
€ 5,95 |
€ 150 |
€14,95** |
3-5 |
|
Sweden |
€ 9.99 |
€ 150 |
€14,95** |
3-5 |
|
Hungary |
€ 9.99 |
€150 |
€14,95** |
3-5 |
|
Finland |
€ 9.99 |
€150 |
€14,95** |
3-5 |
|
All other countries in EU |
€ 19.99 |
€ 200 |
€ 14.95** |
3-5 |
TRACK & TRACE//
As soon as your order has left our warehouse, you will receive an e-mail with a tracking number so you can track the status of your package. You can also log in to your account - so create one - and check the "shipment status". This way you can see exactly when to expect your package. #hype.
